Practice Team

Practice Management

Caroline Pearmain

The Practice Manager, Caroline Pearmain, deals with the running and organisation of the practice. If you have any constructive comments or suggestions that may help us in our aim to improve the services we offer please complete a feedback form, Caroline will be pleased to hear from you.

Caroline is responsible for the full management and administrative support to the practice, and ensuring the smooth running of the practice. Caroline joined the Culverhay Surgery in October 2013. Prior to that, she worked in practice management for over 20 years in South Gloucestershire.

Reception

Claire Bennett – Operations/Reception Manager

Reception Team

Our Reception team are often your first point of contact with our practice. They carry out a varied range of tasks and are constantly busy, trying to ensure a smooth service for our many patients.

Their daily roles involve making appointments either face-to-face with patients in the surgery, or over the phone; registering new patients; scanning hospital letters; receiving samples and handing out repeat prescriptions.

Administration

Gillian Rixon – Management Support
Gillian joined the practice in 2008.

Kay Herniman – IT Manager/Management Support
Kay joined the practice in July 2004.

Secretaries

Judith Barker – Secretary

Judith is the longest-standing member of staff at the Culverhay, having joined in February 1986. Judith provides full secretarial support to the Doctors, typing referral letters and dealing with any queries. Judith works part time on a Tuesday and Thursday.

Sarah Loveridge – Secretary

Sarah joined the practice in February 2013 and works partime Monday to Friday as a secretary and administrator on the other two days. Like Judith, Sarah provides full secretarial support to the Doctors.