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Practice Management

Caroline Pearmain

The Practice Manager, Caroline Pearmain, deals with the running and organisation of the practice.  If you have any constructive comments or suggestions that may help us in our aim to improve the services we offer, Caroline will be pleased to hear from you.

Caroline is responsible for the full management and administrative support to the practice, and ensuring the smooth running of the practice. Caroline joined the Culverhay Surgery in October 2013. Prior to that, she worked in practice management for over 20 years in South Gloucestershire.

Reception

Claire Bennett  Operations/Reception Manager

Reception Team

Our Reception team are often your first point of contact with our practice. They carry out a varied range of tasks and are constantly busy, trying to ensure a smooth service for our many patients. Their daily roles involve making appointments either face-to-face with patients in the surgery, or over the phone; registering new patients; scanning hospital letters; receiving samples and handing out repeat prescriptions.

Secretaries

Judith Barker

Secretary

Judith is the longest-standing member of staff at the Culverhay, having joined in February 1986. Judith provides full secretarial support to the Doctors, typing referral letters and dealing with any queries. Judith works part time on a Tuesday and Thursday.

Sarah Loveridge

Secretary

Sarah joined the practice in February 2013 and works Monday morning, Wednesday and Friday as a secretary and in administration on the other two days. Like Judith, Sarah provides full secretarial support to the Doctors.

Kay Herniman

IT Manager / Management Suppport

Kay joined the practice in July 2004.

Gillian Rixon

Management Support

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