Welcome to The Culverhay Surgery
We are a group practice providing traditional family medicine to a high standard in our own purpose-built surgery. Our website has been designed to provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been built with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or booking an appointment.
The Culverhay Surgery Patient Survey 2013/14
Thank you to all those patients who have helped us by completing the Culverhay patient survey, either online, by post or whilst in the surgery. We were extremely pleased to see that we had so many positive comments, with over 90% of participants stating that they would recommend the practice to people that have just moved into the area. However there is always room for improvement! and we will be discussing the result of the survey with the newly formed Culverhay Patient Group at a meeting in March 2014 to action areas that were identified in order to improve on the overall service offered to our patients. We also hope to publish the results of this meeting at a later date.
Please click here to view the latest suvey result.
Why not complete our online physical activity questionnaire?
This easy to use patient questionnaire has been validated for use in Primary Care.
It is used by your Doctor to assess your level of physical activity.
Patients of the Culverhay Surgery can now book, cancel and rebook appointments online, and also order repeat prescriptions securely using 'SystmOnline' which is a web-based module provided by our computer supplier TPP.
You will need to register to use the 'SystmOnline' at the practice where you will be supplied with a username and first password (which you can then update after your first log-in). When registering you will need to provide photographic ID to verify your identity for security purposes.
For more information about this service can be found at https://systmonline.tpp-uk.com/help.html
There is also now a free SystmOnline App for iPhones and iPads.
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening you will find more information regarding this subject by following this link.
(Site updated 25/03/2014)