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The Culverhay Surgery

We are a group practice providing traditional family medicine to a high standard in our own purpose-built surgery. Our website has been designed to provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been built with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or booking an appointment.

We're Having a Face Lift!

We are delighted to announce that building work will be starting at the surgery on 7th August. We have been successful in our bid to secure some funding which will enable us to renovate the inside of the surgery. This will include:

An additional consulting room, increasing from 4 to 5

New reception desk, and reception back office

New front entrance with automatic doors

Additional lighting in the car park

New training room in the roof space above the waiting room

General update and decoration

Building Work

The work will take place over 6 months from August 2017 – February 2018. We will be open as usual during this time, but obviously there will be some disruption to patients, visitors and to us!

The first phase of work includes the new front entrance and reception area. This is the biggest and most disruptive phase and will take approximately 3 months to complete. During this time patients will be directed to enter and exit the building via the side entrance (currently the staff entrance). We will have a much smaller temporary reception and waiting area during this time.

We are really excited about the work, and look forward to a much improved surgery building. Please bear with us during this time, we will do our best to continue operating as best we can.

Further details, and copies of the plans can be found with this link Culverhay Building Plans 2017 - 18 or there is a display in the foyer at the surgery (until 7th August).

The practice is taking part in the National Diabetes Audit (NDA).  The NDA collects information about diabetes care from GP practices and hospitals and is used to help the NHS to improve care for patients.

It is managed by the Health and Social Care Information Centre (HSCIC), working with Diabetes UK and Public Health England.  The information the audit collects is controlled by law and strict rules of confidentiality.

The NDA only uses information about your diabetes care that is already recorded.  For example, type of diabetes, latest blood pressure result and results of HbA1c, or eye screening tests.  The NDA is not a research project.  No extra blood tests, appointments or scans are needed.  You can choose not to take part if you have any concerns.

If you do not want your information to be used, please inform the surgery and we will make sure that this is noted on your medical records, so your information is not included.  This will not affect your care in any way.

For further information please see and

Patient information leaflet Patient information NDA

Online Services Now Available ScreenHunter_09_Dec

Patients of the Culverhay Surgery can now book and cancel appointments (GP appointments and flu clinic only)and also order repeat prescriptions securely online using 'SystmOnline'. which is a web-based module provided by our computer supplier TPP. There is also now a free SystmOnline App for iPhones and iPads. Please note that SystmOnline cannot be accessed from outside of the UK.

You will need to register to use 'SystmOnline' at the practice where you will be supplied with a username and first password (which you can then update after your first log-in). When registering you will need to provide photographic ID to verify your identity for security purposes.


CQC Inspection Results - April 2015   

The Care Quality Commission (CQC), which is an independent regulator of health and adult social care in England, has completed its inspection of the Culverhay Surgery. These inspections are used to make sure that health services provide people with safe, effective, compassionate and high-quality care. 

The Culverhay Surgery report is now available on the CQC website  


(Site updated 12/12/2017)
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